The number of residents in favour of approaching installation of smart meters in Lithuania has increased almost twice in the last half year. It was revealed by the representative survey performed by the company of researches on market and public opinion “Spinter tyrimai” (Spinter Surveys) on the order of the company “Energijos skirstymo operatorius” (Energy Distribution Operator) (ESO).
According to the results of the survey conducted in February, almost two thirds of the Lithuanian residents (64 percent) have positive attitude to approaching digitalization of electricity accounting. Only 35 percent of respondents had positive attitude last August.
The installation of smart meters was evaluated positively by 26-35-year-old Lithuanian residents more frequently, as well as by residents with bigger income and residing big cities.
The advantages were evaluated
The survey’s results also revealed that the number of persons, who know or at least have heard about installation of smart meters from 2021 is growing – the number of such respondents increased from 56 to 64 percent in half a year. Men indicated themselves as knowing or at least having heard about installation of smart meters more often than women. The same could be said about respondents of 26-45 years old and respondents with bigger income.
“It is evident that the increasing familiarity of the project is also increasing numbers of its fans. When the residents get better familiarized with advantages of smart accounting, they appreciate benefits provided by smart meters and simultaneously enabled new services based on modern technologies,” – says manager of the ESO Agency of Services, Mr. Renaldas Radvila.
The residents named the following as main advantages of smart meters: possibility not to write the readings down anymore (46 percent), implemented technological progress (38 percent) and possibility to pay a bill automatically (30 percent). Every fourth Lithuanian resident found it important to be able to analyse electricity consumption and to change own habits (25 percent), as well as to receive a precise bill for monthly use (24 percent) – the smart meters will enable such things technologically together with electricity suppliers, who are going to use such data.
Mr. R. Radvila noted that such answers manifest that the residents are looking deeper and understand better advanced possibilities provided by smart metes. The survey also revealed that eight out of ten respondents (79 percent) evaluate technological progress in Lithuania positively or very positively. This number is higher by four percent than half a year ago. Positive progress is most frequently mentioned by the youngest residents (18-25 years old) and representatives of the highest education.
The technological advantage exactly and possibility to make full use of advantages of free market have induced many other European countries to install smart meters already.
“Our country will jump on this train in 2021 when ESO will start installing smart meters for the Lithuanian users. It will not simply form better conditions to implement competition in the market, but will also work as a stimulus to create new services. Smart meters will become a tool for residents that will allow analysing and saving, while the electricity suppliers will be able to assess the data and offer products based on their analysis. Meanwhile, the smart accounting system will allow ESO to detect and eliminate problems quicker,” – says R. Radvila.
Information will be presented personally
The survey’s results reveal that the Lithuanians would prefer to be informed about installation of smart meters on TV (58 percent), news websites or portals (53 percent) and to receive messages by e-mail or text messages (SMS).
According to R. Radvila, approaching installation of smart meters will increase amount of information in public space.
“We will endeavour at making thorough information about installation time available personally to each Lithuanian resident. We will also invite to ask the questions directly to our consultants through the channels intended especially for smart accounting,” – says R. Radvila.
1012 respondents from all over the country, whose age range was 18-75 years, took part in the survey conducted by “Spinter tyrimai” in February 2020 in order to learn public opinion about installation of smart electricity meters.